Frequently asked questions

Use our Size Guide. Compression socks are sized by your usual US shoe size, and wrist sleeves are sized by your wrist and palm measurements. If you are between sizes, choose the larger size for comfort.

Compression should feel snug and supportive, like a firm, even hug, but never painful. If you notice pain, numbness, tingling, or skin that looks pale or bluish, take the sock or glove off and try the next size up. Our fit guide explains what "just right" and "too tight" feel like.

Yes. Both products are unisex. Sizing is based on your shoe size (socks) and your wrist and palm measurements (wrist sleeves), so you can choose the best fit for you.

Many customers find our breathable, flexible designs comfortable for daytime wear. How long you wear compression is a personal and medical decision, so please follow your healthcare provider's advice, especially for overnight wear, and remove the item if it becomes uncomfortable.

Machine wash cold, tumble dry low, and do not bleach. This helps the fabric keep its stretch and softness wash after wash.

No. Our compression socks and wrist sleeves are designed for comfort and support. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Please talk with your doctor about the best care for your arthritis.

When your order includes both the wrist compression sleeves and the copper compression socks, the bundle price is applied automatically at checkout, and you receive our free 5-Minute Arthritis Exercise Program. You do not need a code.

Promo codes cannot be combined with Bundle & Save pricing. If a promo code is entered with a bundle in your order, the bundle price stays and the code is not applied.

After you place a Bundle & Save order, a download link for the PDF appears on your confirmation screen and is included in your order confirmation email. You can also keep the PDF to print or save on your phone.

Accepted payment methods are shown at checkout. Payments are handled securely by our payment provider, and we do not store your full card number on our website.

Orders may be cancelled within 6 hours of purchase for a full refund. Email support@jointcomfortcare.com with your order number as soon as possible. See our Return & Refund Policy for details.

We ship within the USA only, and we do not currently ship to addresses outside the USA.

Your order is processed first and then shipped by our fulfillment partners. Delivery times are estimates and are not guaranteed, and they can vary by location, carrier, weather and holidays. Please see our Shipping Policy for the current estimated timeframes.

Yes. Once your order ships, you will generally receive a shipping confirmation email with tracking information, where tracking is available. It can take a little while for tracking to become active in the carrier's system.

Because we work with fulfillment partners, items in one order may sometimes ship separately. You will not be charged extra shipping just because your order arrives in more than one package.

We offer free shipping promotions from time to time, such as on orders over $50 and on Bundle & Save orders. Any shipping cost is always shown at checkout before you pay.

We accept returns within 30 days of delivery when the product is unworn, unwashed and in its original condition, with proof of purchase. Because socks and gloves are worn on the body, we cannot accept worn or washed items for hygiene reasons. Read the full Return & Refund Policy.

Please contact us within 14 days of delivery. The item must be unworn and unwashed. Eligible wrong-size returns receive store credit for the price of the returned product, which you can use to buy the right size.

Email support@jointcomfortcare.com with your order number, the reason for the return and photos if the item is damaged or incorrect. Please wait for our approval and return instructions before sending anything back.

Contact us within 14 days of delivery with a photo. If the problem was caused by JointComfort Care, we will send a replacement or a refund at no extra cost to you.

After an approved return is received and inspected, refunds are generally processed within 7 to 10 business days to your original payment method. Your bank or card company may need extra time to show it in your account.